The Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills administers the Private Training Act and associated regulations. The PTIB head office is in Vancouver with some staff working in Victoria. PTIB has a staff of 33 employees.
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The commissioner is appointed to allow institutions to appeal certain decisions of the registrar.
The Trustee adjudicates student tuition refund claims to determine whether a refund should be issued and if so, the amount. Audited financial statements for the Student Tuition Protection Fund are posted in this section of the website.